Insurance Company responses to Covid-19 crisis
PLEASE NOTE: Each Insuring Partner is offering their own solution. Please click through the logo of your home or auto insurance provider to see what measures they have put into place to support you as communicated to us.
We are here to help, so please do not hesitate to call a Roughley team member at 905.576.1674 if you have any questions.
The Following Insurance Partners are offering customized solutions to Home & Auto clients:



#StayHome Endorsement: If you are not driving your vehicle at all and won’t be for a minimum of 45 days, this endorsement can be added to your policy for significant savings. If you are still driving but not as much (i.e. no longer commuting but still using your vehicle to get to the grocery store), we can not add the endorsement but we can possibly change the use of your vehicle and reduce your annual distance driven for savings as well.
Payments: NSF fees are being waived and you can defer your payment or spread a payment over remaining instalments. Payment deferrals/changes are not being done automatically so please contact our office if you require changes to be made.
Rate Decrease: 10% rate reduction will be introduced shortly for home and auto policies.
NSF Payments: NSF fees are being waived. If your payment is returned, CAA will automatically spread the payment amount over the remaining instalments.
Parked Up Payment: All clients with a personal auto insurance policy will receive a one time payment that is equal to 20% of 3 months’ premium. This cheque will be sent to you in the mail automatically – no action is required on your part!!
Payments: NSF fees are being waived until April 30, 2020. If you need to defer payment or make alternate payment arrangements please contact our office to discuss your options.
Home Office: Many people are now working from home unexpectedly. Business Property coverage has been increased to $5,000 on all existing personal property policies at no charge. This will remain in place until July 31, 2020.
The Following Insurance Partners are waiving NSF Fees until April 30,2020.
Please call Roughley directly at 905.576.1674 to discuss personalized payment plans.







NSF Fees: NSF fees are being waived. On a case by case basis, a review can be done to provide a deferral of payment for up to one month.
NSF Fees: NSF fees are being waived. Payment plans can be changed and options can be reviewed on a case by case basis.
NSF Fees: NSF fees are being waived until April 30, 2020. If you need to defer payment or make alternate payment arrangements please contact our office to discuss your options.
NSF Fees: NSF fees are being waived. Payment solutions can be reviewed on a case by case basis.
NSF Fees: NSF fees are being waived. Payment solutions can be reviewed on a case by case basis.
NSF Fees: NSF fees are being waived. Payment solutions can be reviewed on a case by case basis.
NSF Fees: NSF fees are being waived.
The Following Insurance Partners are assessing on a case by case basis.
Please call Roughley directly at 905.576.1674 to discuss your payment options.

Payments: Payment solutions can be reviewed on a case by case basis. They may be deferred for up to one month or spread evenly over your remaining instalments.