Everything You Need to Know About Doing Business with Us
Working with an insurance broker might seem straightforward, but do you know what that entails? A broker serves as the middleman between you and the insurance company, ensuring you get a policy that fits your specific needs—without all the hassle of navigating the process alone. Unlike agents who work for a single insurer, brokers work for you, not the insurance company.
At Roughley Insurance Brokers, we take that responsibility seriously. As licensed professionals, we’re regulated by the Registered Insurance Brokers of Ontario (RIBO) and adhere to strict professional standards. Organizations like RIBO and The Canadian Insurance Services Regulatory Organization (CISRO) guide to ensure fair treatment of consumers throughout the insurance process.
We’re committed to not just meeting but exceeding these standards, and we hope that commitment is reflected in the service you receive from us. If you’d like to learn more, the links below offer detailed insights into your rights as a consumer and what to expect when working with a broker. And of course, if you have any questions, we’re always happy to chat.
Principles of Conduct for Insurance Intermediaries
CISRO has published the Principles of Conduct for Insurance Intermediaries to promote fair treatment of consumers in both life & health and property & casualty insurance sectors.
RIBO Fact Sheet
The RIBO About Your Insurance Broker Fact Sheet is a great resource for understanding the role of a RIBO-licensed broker and what that means for you.
Transparency & Compensation
As your trusted insurance broker, we believe in full transparency. Our compensation is built into your insurance premium and varies depending on the type of policy.
If you ever have questions, just reach out—we’re here to help.
