Keep your Commonwell policy and membership; Roughley Insurance is a proud Commonwell partner. Appoint us as your broker today—or talk to us first. We’re here to help you with all your insurance needs.
At Roughley, we share The Commonwell’s values: independence, community, and putting members first.
Choose the best option
1
Talk to us first
Prefer a quick conversation before anything changes? We’ll answer questions and walk you through next steps.
2
Transfer now
Authorize Roughley as your broker of record in minutes—no change to your insurer or membership. Your appointment is effective on your policy renewal date.
- No change to insurer
- Designated account manager
- In-house claims advocacy
- Transfer effective on renewal date
Why Roughley?
- Independent & family-owned since 1945—we work for you, not a single carrier.
- Designated account manager—a direct line to a real person, not a queue.
- In-house claims advocacy—guidance, documentation, and carrier follow-through.
- Ontario-wide service—local offices for walk-ins; phone, email, and secure digital tools anywhere.
Frequently Asked Questions (FAQs)
When does the transfer take effect?
Your authorization today schedules the transfer for your policy renewal date. Before that date, your current broker continues to service your policy.
Who do I contact before renewal?
Please continue to contact your current broker until renewal. Roughley will introduce your designated account manager before the renewal date so your transition is seamless.
Will my coverage or price change now?
No. This authorization alone doesn’t change your coverage or price. At renewal, we’ll review options together and confirm what’s best for you.
How long does the process take?
Authorizing the transfer takes minutes. We’ll reach out before your renewal date to introduce your team and review your needs.
Can I change my mind?
Yes. You can cancel the Broker of Record appointment in writing at any time before the renewal date (or afterward, if you ever choose to change again).
