Our Legacy

Since 1945, Protecting What Matters Most

Three generations of the Roughley family have dedicated themselves to serving our community with integrity, expertise, and a genuine commitment to our clients' wellbeing.

Our Story

A Legacy Built on Trust

Roughley Insurance Brokers Ltd. opened its doors on September 8, 1945, founded by Harold G. Roughley and was quickly embraced by the Durham Region community. Harold built the brokerage on a few simple truths:

  • People want to do business with people they like and trust.
  • Clients deserve a higher standard of care—especially at claim time.
  • A referral is the highest compliment.

For more than 50 years, Jim Roughley expanded on Harold's philosophy—to be the brokerage that cares. By broadening market access and championing claims advocacy, the brokerage grew steadily through referrals to a team of 40+ across Oshawa, Bowmanville, and Port Perry.

The Roughley family
80+
Years of Service
Our Journey

Key Milestones

1945

Where It All Began

Roughley Insurance Brokers Ltd. opened its doors on September 8, 1945, founded by Harold G. Roughley. Built on simple truths: people want to do business with people they like and trust, clients deserve a higher standard of care—especially at claim time, and a referral is the highest compliment.

1950s-90s

Growing With the Community

For more than 50 years, Jim Roughley expanded on Harold's philosophy—to be the brokerage that cares. By broadening market access and championing claims advocacy, the brokerage grew steadily through referrals.

2000s

Three Locations Strong

Expanded to serve more communities with offices in Oshawa, Bowmanville, and Port Perry, while growing the team to 40+ dedicated professionals.

Today

Third Generation, Future-Focused

Today's leadership includes Paige Roughley (Head of Marketing & Personal Lines Broker) and Rob Roughley, P.Eng. (Operations, Technology & Commercial), carrying forward our values with an unwavering focus on client outcomes.

What Drives Us

Our Core Values

Family Values

As a family-owned business, we treat every client like family. Your success is our success.

Community First

We live and work in the communities we serve. Supporting local is in our DNA.

Trusted Protection

For nearly 80 years, families and businesses have trusted us with their most important assets.

Excellence

We pride ourselves on providing expert advice and exceptional service, every time.

What Hasn't Changed

Our Promise Then, Now, and Tomorrow

We remain independent, family-owned, and proudly local—committed to advocating for clients, comparing options across markets, and delivering the right coverage at the right price. That was true in 1945. It's true today. And it's our promise for tomorrow.

Through the Years

Photo Gallery

BBQ at the original H.G. Roughley office on Bond Street
Roughley Insurance at 1000 Simcoe Street
Insurance Brokers Association of Durham Region — Big Bike for Stroke
Roughley Insurance awards ceremony
H.G. Roughley Limited Insurance anniversary celebration
Port Perry office ribbon cutting ceremony

Be Part of Our Story

Join thousands of families and businesses who have trusted Roughley Insurance to protect what matters most.

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