Terms of Use
Please read these terms carefully before using our website.
Last Updated: July 2026
1. Acceptance of Terms
By accessing and using this website (roughleyinsurance.com), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website.
2. Use of Website
This website provides general information about our products and services, along with tools to request quotes, submit applications, and contact our team. The content on this site is not intended to be a substitute for professional insurance advice. Always consult with a licensed insurance professional for specific questions about your insurance needs.
3. Information Accuracy
While we strive to ensure the accuracy of information on our website, Roughley Insurance Brokers Ltd. makes no warranties or representations regarding the completeness, accuracy, or reliability of any information provided.
4. User Submissions & Uploaded Documents
Some tools on this website allow you to submit information and upload documents, such as insurance policy documents, declaration pages, or bond application materials, when requesting a quote or service. Information and documents you submit are collected and retained by Roughley Insurance Brokers Ltd. as part of our business records and are used to provide quotes, place and service insurance, and for related purposes described in our Privacy Policy. By submitting or uploading, you confirm that the contents are accurate to the best of your knowledge, that you have the right to share them, and that you have the consent or authority of any other person whose information they contain, such as other drivers or household members. Please upload only documents that are relevant to your request.
5. AI-Assisted Features
Certain tools on this website may use artificial intelligence (AI) to read documents you upload and suggest pre-filled answers for your quote request. AI-generated output can contain errors or omissions, and you are responsible for reviewing and correcting any pre-filled information before submitting it. A licensed broker will confirm your details before any coverage is arranged. Documents and information processed by these tools are handled on our behalf by third-party service providers, including cloud hosting and AI providers, and may be stored or processed outside Canada. Using an AI-assisted tool does not purchase insurance, bind coverage, or create a policy.
6. Privacy
Your use of this website, including any information or documents you submit through our quote and application tools, is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, disclose, retain, and protect your personal information.
View Privacy Policy7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Roughley Insurance Brokers Ltd. or its content suppliers and is protected by Canadian and international copyright laws.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
9. Limitation of Liability
Roughley Insurance Brokers Ltd. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this website.
10. Insurance Disclaimer
The information provided on this website is intended for general informational purposes only and does not constitute insurance advice. Insurance coverage is subject to policy terms, conditions, and exclusions. Please refer to your actual policy for specific coverage details. No insurance coverage can be bound, purchased, changed, or cancelled through this website, by email, or by voicemail. Coverage is not in effect until confirmed to you by our brokerage or the insurer.
11. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
12. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website following any changes constitutes acceptance of those changes.
Questions About These Terms?
If you have any questions about these Terms of Use, please contact us: