Junior Account Manager
About Roughley
Roughley Insurance Brokers Ltd. is an independent, family-owned brokerage that has been serving Durham Region since 1945. Now in its third generation and still growing, we have access to all major insurance markets. We believe our people are our greatest strength, and this role is built to develop our next one.
About the Broker Accelerator Program
This is not a typical entry-level insurance job. Our Broker Accelerator is a structured one-year path from the ground floor to a selling role. You'll start by learning the operational side of the business alongside our personal and commercial teams, earn your RIBO licence, and work toward selling personal insurance and small-to-medium enterprise commercial insurance, including individually rated commercial auto (IRCA), with the opportunity to build a book of business.
What You Will Do in Year One
From day one:
- Learn the business from the inside: policy processing, endorsements, and renewals in our broker management system (Applied EPIC)
- Assist with certificate of insurance (COI) requests, billing, and payment inquiries
- Prepare and organize documentation for market submissions
- Support our account managers and processing team on active client files
- Build your foundation in personal and commercial coverage across a wide range of industries
Once RIBO licensed:
- Take on direct client contact, including renewal reviews, coverage questions, and service requests
- Begin quoting and supporting new business development
- Work on larger accounts alongside senior brokers
What We Are Looking For
- Post-secondary education
- Driven to build a long-term career in insurance
- A self-starter who takes ownership of their work
- Detail-oriented, organized, and dependable
- Strong written and verbal communication skills
- Confident with technology, including AI tools, and quick to pick up new systems
- A team player who thrives in a fast-paced environment
No prior insurance experience is required. This role suits someone early in their career or a career changer with strong transferable skills and a sales mindset.
RIBO Licensing
You must obtain your RIBO (Registered Insurance Brokers of Ontario) licence within 1 year of hire. Roughley covers the full cost of licensing courses and exam fees, and provides study time and support throughout.
Compensation and What We Offer
- $40,000 to $50,000 base salary to start, based on experience
- Commission-earning opportunity once RIBO licensed and approved to move into the selling role
- Full training and mentorship from experienced brokers
- RIBO licensing fully paid by the brokerage
- Hybrid work arrangement based out of our Oshawa office
- A supportive, family-owned team environment with a clear path to growth
- 3 weeks' vacation plus 6 wellness days
- Your birthday off
- $200 per year toward wellness-related expenses (gym membership, spa, golf)
- Competitive benefits after 3 months, including drug coverage, disability, and a health care spending account
This posting is for an existing vacancy.
How to Apply for This Role
Send your resume and a short note about why this role fits you to insure@roughleyinsurance.com. We review every application we receive.