Professional Liability Insurance (E&O) in Ontario

Professional Liability, also called Errors and Omissions (E&O), protects your business when a client claims your advice, design, work product, or professional service caused them financial loss. If your exposure is they relied on our expertise, E&O is usually the policy that matters most.

What E&O Actually Covers

Professional mistakes and alleged negligence

Professional mistakes and alleged negligence

Claims that your advice, design, specifications, oversight, or deliverables caused a client to lose money. This is often where General Liability stops and E&O starts.

Defence costs and settlement protection

Defence costs and settlement protection

Even a weak allegation can be expensive to respond to. E&O is designed to handle defence and settlements for covered professional claims.

Less standardized than CGL, so placement matters

Less standardized than CGL, so placement matters

Professional liability policies vary a lot by industry, insurer, and wording. Many classes are placed through specialized markets and channels. This is where having a broker in your corner makes a real difference.

Who Typically Needs E&O

01
Engineers, designers, and technical consultants

Engineers, designers, and technical consultants

Stamping, specifying, reviewing, or advising often turns into allegations of professional negligence and financial loss.

02
Technology, IT, software, and implementation services

Technology, IT, software, and implementation services

Missed requirements, integration failures, downtime allegations, and performance disputes often land in E&O territory.

03
Accountants, bookkeepers, and financial professionals

Accountants, bookkeepers, and financial professionals

Advice, filings, reporting, or errors that lead to client losses commonly trigger professional liability claims.

04
Beauty, wellness, and health-adjacent services

Beauty, wellness, and health-adjacent services

Many salons, med spas, and aesthetic providers need professional liability, and some exposures fall under medical malpractice style coverage depending on services performed.

If you offer professional advice you should have E&O.

Start a quote today, we'll reach out to understand the details.

E&O Insurance isn't standardized and is often placed through specialized markets. Our professional liability team will help you understand your options so you can feel confident you're protected.

Key Things to Know

01
E&O vs General Liability

E&O vs General Liability

General Liability is usually for bodily injury and property damage to others. E&O is for financial loss tied to professional services, advice, design, or failure to perform. Many businesses need both.

02
Specialized markets, specialized wording

Specialized markets, specialized wording

Unlike CGL, professional liability wordings can differ significantly by insurer. Definitions, exclusions, and endorsements can change how claims are handled. We focus on getting the right policy form for your profession, not just a price.

03
Claims-made coverage, retro dates, and continuity

Claims-made coverage, retro dates, and continuity

Most E&O is claims-made. That means the policy in force when a claim is made and reported is the one that responds, subject to retro date and reporting rules. We set this up properly and protect continuity when you renew or switch insurers.

Common E&O Gaps to Watch

E&O is powerful, but it's not unlimited. Every E&O form has exclusions and conditions. We'll walk you through what matters for your operations, your contracts, and your client expectations.

Professional services definition

Professional services definition

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Professional services definition

Coverage hinges on how professional services are defined. We make sure the definition matches what you actually deliver, including any specialized services.

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Contractual liability and outcome guarantees

Contractual liability and outcome guarantees

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Contractual liability and outcome guarantees

If you sign contracts that promise outcomes, accept broad indemnities, or include penalties, you can create coverage friction. We help you spot the red flags early.

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Cyber and data-related allegations

Cyber and data-related allegations

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Cyber and data-related allegations

Some E&O policies include limited privacy or security coverage, others don't. If your exposure includes data, we'll clarify where E&O ends and cyber begins.

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FAQ

Frequently Asked Questions

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