Insurance Broker Serving Waterloo & Kitchener

Independent Brokerage, Ontario-Wide Service

Roughley Insurance has been family-owned since 1945. We are an independent brokerage with offices in Durham Region and clients across Ontario. We serve Waterloo Region by phone, email, and video call. When it comes to commercial and specialty coverage, geography matters less than expertise.

Engineering E&O for the Tech Triangle

Waterloo Region is home to the University of Waterloo, one of the top engineering schools in Canada. The tech and engineering community here is deep, from startups in the Communitech Hub to established firms across the region. We place E&O and professional liability coverage for engineering firms, tech companies, and consultants. These policies need to be structured properly. We know the carriers and the policy forms.

Commercial Expertise and Delegated Authority

We hold delegated authority with several carriers, which means we can bind coverage and issue policies in-house for certain commercial lines. We also run in-house programs for builders risk and rental property insurance, giving us faster turnaround and more competitive pricing. If you need a certificate of insurance for a job, we can usually get it done the same day.

Home, Auto, and Personal Insurance

Waterloo, Kitchener, and Cambridge each have their own character. Uptown Waterloo condos, established Kitchener neighbourhoods, and newer Cambridge developments all need different coverage approaches. We work with carriers who write competitively across the region and take the time to set up policies properly.

Commercial Auto and Fleet

Waterloo Region has a strong manufacturing and logistics base. If your business has vehicles on the road, we handle commercial auto and fleet coverage. Single trucks, delivery vans, or full fleets across Ontario.

Boats and Recreational Vehicles

The Grand River runs through the region and Lake Erie and Lake Huron are both within reach. Whether you keep your boat at a marina, on a lift at the cottage, or on a trailer, we handle watercraft coverage for all of it.